Refund policy

Return & Refund Policy

At Mr. Bernard, we want you to love your order. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery for eligible items.

To be eligible for a return, items must be:

• Unworn and unused
• In original condition
• Returned in original packaging

Non-Returnable Items

The following items are final sale and cannot be returned or refunded:

• Stickers
• Gift cards
• Sale or discounted items
• Limited release items

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at [your email] with your order number and photos of the issue.

Refunds

Once your return is received and inspected, approved refunds will be processed back to your original payment method.

Shipping costs are non-refundable.

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact

For return inquiries, contact:
shopmrbernard@gmail.com