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Shipping policy
Thank you for shopping with Mr Bernard.
Processing Times
Orders are typically processed within 1–3 business days. During product launches, holidays, or high-volume periods, processing times may be slightly longer.
Australia Shipping
We offer Standard Shipping across Australia.
- Standard Shipping: $12 AUD
- Estimated delivery: 2–5 business days
- Free shipping on orders over $120 AUD
International Shipping
We currently ship to select international destinations.
- International Shipping: $35 AUD
- Estimated delivery: 5–10 business days
Duties & Taxes
International shipping rates include duties where applicable. Customers may still be responsible for any customs requirements, taxes, or fees imposed by their local authorities.
Tracking Information
Once your order has shipped, you will receive tracking information via email.
Shipping Delays
Delivery times are estimates only and may be affected by carrier delays, customs processing, weather conditions, or other circumstances outside of our control.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Mr Bernard is not responsible for orders shipped to incorrectly entered addresses.
Contact
For shipping inquiries, please contact: